Privacy Policy

1. Introduction

Welcome to Sugar Fish Tours ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website saharnaya-ryba.com, contact us, or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1 Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Subscribe to our newsletter
• Request information about our tours
• Book a tour or service
• Contact us via email, phone, or social media

This information may include:

• Name, email address, phone number, and mailing address
• Billing and payment information
• Travel preferences and requirements
• Special accommodations or dietary restrictions
• Passport information (when required for booking purposes)
• Emergency contact details

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Device type and operating system
• Pages visited and time spent on the site
• Referring website or source
• Geographic location (country/city level)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill tour bookings and requests
• To communicate with you about our services
• To send newsletters and marketing communications (with your consent)
• To respond to your inquiries and provide customer support
• To improve our website and services
• To process payments and prevent fraud
• To comply with legal obligations
• To personalize your experience on our website

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. You can manage your cookie preferences through our Cookie Management System accessible on our website.

4.1 Types of Cookies We Use

• Necessary Cookies: Essential for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

4.2 Managing Cookies

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

5. Information Sharing and Disclosure

We may share your personal information with the following categories of third parties:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service
• Business Partners: Hotels, transportation providers, and other tourism operators necessary to fulfill your booking
• Legal Requirements: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

We do not sell your personal information to third parties.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: